Review Request Automation (SMS + Email) That Brings In More Google Reviews, On Repeat

You do great work. The problem is staying consistent with reviews when you’re running job to job. We build a simple “set it and forget it” review request automation system that automatically follows up with customers after each job, so you earn steady Google reviews without chasing people down.

✅ Book a Free Review Audit

What Is Review Request Automation?

Review request automation is a follow-up system that sends a friendly customized text and/or email to your customers after a completed job, making it easy for them to leave a Google review in one tap. Instead of relying on memory or awkward asks, your review requests go out consistently, even when you’re slammed.

Why Most Service Businesses Don’t Get Reviews (Even With Great Work)

Most reviews don’t get missed because you didn’t earn them,
they get missed because you got busy.

The day ends and you forget to ask
You remember later… and it feels awkward

Weeks go by with no new reviews
Prospects see “old” reviews and hesitate

A consistent review request system fixes that.

What We Set Up For You

We build a complete automated review request workflow that fits how service businesses actually operate:

SMS review requests (fastest response rates)
Email review requests (great backup + professionalism)
Smart timing (send after the job, not weeks later)

Gentle reminder (optional, done right—not spammy)
One-tap Google review link (super easy for customers)
Simple customer intake so every job triggers a request
Tracking + reporting so you know what’s working

We keep it clean and professional, no gimmicks, no weird language, just a system that gets results.

How It Works (Simple 4-Step Process)

Quick audit of your current reviews + process
We build your automations (text + email + timing + templates)

Launch + test to make sure everything fires correctly
Optimize to improve response rate and consistency

What You Get (Deliverables)

You’ll walk away with a ready-to-run review request system, including:

Review request SMS templates (multiple versions)
Review request email templates
Your Google review link set up for one-tap access

Automated timing + reminders
Light “reputation protection” guidance
Monthly management + reporting

Who This Is For

This system is built specifically for local service businesses like:

Handyman
Pressure Washing
Pool Services
Coffee Shop

HVAC
Plumbers
Roofers
Electrician

Cleaning
Landscaping
Auto Repair
...and more.

Service Area: Knoxville + surrounding areas (within ~60 minutes), including Oak Ridge, Farragut, Maryville, Powell, Hardin Valley, Karns.

Why This Helps Your Google Visibility

Google doesn’t just care that you have reviews, it cares that you’re active and customers consistently choose you. A steady flow of recent reviews supports:

Higher trust (more calls, less price shopping)
Stronger Google Maps presence
More conversions from people comparing options

This is one of the simplest systems you can install to improve both trust and visibility.

Frequently Asked Questions

How fast can this be set up?

As quick as a 30 min on board call gets you set up and review request going out. We build out the custom system for you and do all the back end work.

Do I need special software?

No. If you already use a CRM, we can often connect to it. If you don’t, we can set up a simple process that still works.

Will the texts feel spammy?

No. We write them like a real service business, short, polite, and easy to act on. Also we include a custom photo with your customers name on it.

What if a customer is unhappy?

We help you add a simple “catch issues early” step so you can resolve problems fast and protect your reputation.

Is this compliant with Google’s review policies?

Yes, we keep it policy-friendly: ask for honest feedback, avoid incentives, and build something you can run long-term.

**Want to see what your review flow should look like?**

Book a free audit and we’ll map out exactly how to turn completed jobs into consistent Google reviews.